Channel-focused communication has long been a part of strategic PR programs. The channel is often a very important audience to our clients -- especially in the security industry -- and it requires niche expertise and a thoughtful focus on relationship-building. The pandemic has accelerated some of these needs, especially as it relates to the authentic and empathetic approach of listening to your community and having mutually beneficial offerings.
Watch the video below to hear Larissa Crandall, vice president of worldwide channel sales & alliances at Gigamon, and InkHouse client talk about how her role has shifted in the past three months with her channel community and how she’s prepared to go forward.
As Larissa mentions in the video, listening to your audiences and giving them the solutions they need for their specific situation is more important than ever. In fact, we recently surveyed security marketers about the way they’ve had to alter the tone of their marketing messages amid COVID-19, with 86% of respondents taking on a more empathetic tone in marketing communications. Additionally, security marketers adapted their tone to be more direct (29%) and philanthropic (29%), while others expressed a greater sense of urgency (24%) in their marketing effort, and we expect this to continue throughout the year.
ICYMI, InkHouse was recently named a Top Channel PR Firms by Forrester.
Thanks again to Larissa for sharing her insights and tips about engaging the PR team as a part of her channel efforts and strategy on behalf of Gigamon.
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Jill is an account director and has been with InkHouse for nearly five years. She helps oversee the growing cybersecurity practice and other fast growing b2b clients. She has more than eight years of PR experience with leading consumer and tech brands and holds a B.A. in Communications from Sonoma State in California.