Authenticity and Transparency in Politics?

Nov 05, 2012 Beth Monaghan

One day from the 2012 presidential election, nothing seems normal – much of the East Coast is recovering from Sandy, the New York Marathon was canceled, and somehow, Mayor Bloomberg has endorsed Obama. Unfortunately, the only thing that does seem normal is the maddeningly familiar onslaught of unfair, slanted and negative political ads.

I always wonder how on earth the ads work. Much like telemarketing, I assume that they must work since it keeps happening. Yet, a reasonably intelligent person can parse through the selectively curated “facts” in any of these ads fairly easily with a quick Google search.

For this reason, the communications world, influenced heavily by social media and citizen journalism, has taken an important and welcome shift from broadcasting messages to having real conversations with connected communities that matter.

As it turns out, despite the onslaught of ads, politics is also learning this lesson. Over the weekend, as I read Ryan Lizza’s piece, “The Final Push,” in The New Yorker, I found some surprising and encouraging statistics from the book “Get Out the Vote” by Donald P. Green and Alan S. Gerber who analyzed 10 campaigns between 1998 and 2007:

  • Automated calls generated just one vote per 900 hundred calls
  • Carpeting a geography with campaign flyers is not significantly more effective than doing nothing at all
  • Mass emails are useless

What’s more, the article also cited U.C.L.A. political scientist Lynn Vavreck who said, “Most of the effect of Presidential ads decays in two to three days.”

Influencing or even attracting public opinion is a much harder job today than it was in the past. It’s one that requires an innate understanding of your audience and an authentic conversation with that audience that combines respect and openness. Canned messages blanketed onto your audience just don’t work.

I suspect that we are stuck with negative political ads for some time to come. But as public relations continues to change in ways that I am truly proud of, I can hope for a day when we all agree that the electorate is smart enough – and that the effort understand its diverse needs is worth it – to have real conversations about real issues.

Regardless of who wins tomorrow, I will happily say goodbye to the ads. They’ve served as an important reminder about the power of transparency and authenticity.


Topics: Messaging, Public Relations
Beth Monaghan

Since the early days working around her kitchen table, Beth has grown Inkhouse into one of the top independent PR agencies in the country. She’s been named a Top Woman in PR by PR News, a Top 25 Innovator by PRovoke, and an Ernst & Young Entrepreneur of the Year finalist. Beth designed Inkhouse’s signature Storytelling Workshop to mirror the literary hero’s journey and to unearth the emotional connections that bind an audience to a brand or idea. She also uses narratives to build Inkhouse’s culture, most recently through two books of employee essays, “Hindsight 2020” and “Aren’t We Lucky?”

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